Impactos da implantação do sistema de bônus em equipes de trabalho: um estudo de caso na UN-BSOL Petrobrás na Amazônia

Abstract

The models to reward employees have been widespread and adapted to the new the business world we live, considering the new ways to manage the man-power. The bonus systems have come as an additional alternative to reward and keep talent in the companies. It is a polemic theme that has been discussed in the employees administration area. At UN-BSOL, the bonus system was applied in the year of 2000 and caused some conflicts in the organization, because the management model requires the man-power to work in groups, sharing ideas, results, practicing cooperation, but the bonus system rewards individually while the employees expect group rewards. Considering this aspect, the present paper had the objective to describe and demonstrate the impacts of the bonus system implementation on the work groups, according to the UN-BSOL employees perception. It was made a case study using 31 interviews from total of 352 employees. It was verified that the bonus system has generated positive and negative impacts on the work group. As positive impacts, the employees pointed out that the bonus system made possible the interaction among the workers and stimulated the creativity and also can be used to reward the work of some employees. As negative impacts, the bonus system generated competition among the employees and dissatisfactions about the way it was used, among the items that caused the dissatisfaction one of the most important is the missing of fare parameters. It is recommended that while applying a model of employees reward, among other aspects, it must be considered the subjectivity of the process, the cultural aspects of the organization, and also the sensibility of the employees about the applied model. The results of the paper may be considered valuable, not only for the gain of academic knowledge about the theme, but also for presenting a contribution to the company about the reward process on the employees.