A construção de redes vivas no percurso de usuários e familiares, vítimas de trauma, em sua trajetória na busca pelo cuidado

Abstract

For its fulfilment, the right to health demands the implementation of an integral care practice. This study aims to investigate the configuration of the supply of services provided in the health network of Belo Horizonte-BH and the continuity of care for trauma patients, hospital graduates, and the users’ perspective on having their needs met. The purpose of describing the construction of the living networks from the perspective of the user and family led to the accompaniment of two egresses of a trauma hospital of the municipality, the methodological reference being the guide-user into his route in search of care. The users’ trajectory was analyzed for six months, with in-depth interviews with the users, medical charts and interviews with workers. The care trajectories were analyzed and gave rise to 5 categories found in the speeches (Bardin Content Analysis). The article discusses one of these categories, which covers the existence of live network movements in search of the guide-users for the continuity of care. It became evident not only the power of meetings among users, family members and health professionals, but also the incipience in the formation of formal networks capable of accommodating and solving the users’ needs. It is concluded that the networks are being built in the daily services, in some moments with greater potency than in others. It is necessary to invest in the training of these subjects for integral and resolutive practices, which consider the user as the protagonist of their care, going in favor of breaking with the current biomedical model, which obstructs care.