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Please use this identifier to cite or link to this item: http://hdl.handle.net/1843/45366
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dc.creatorAntonio Carlos Rodriguespt_BR
dc.creatorRicardo Silveira Martinspt_BR
dc.creatorJanaína Sieglerpt_BR
dc.creatorRoberta de Cássia Macedopt_BR
dc.date.accessioned2022-09-22T14:09:45Z-
dc.date.available2022-09-22T14:09:45Z-
dc.date.issued2017-10-
dc.citation.issue41pt_BR
dc.identifier.issn2177-2576pt_BR
dc.identifier.urihttp://hdl.handle.net/1843/45366-
dc.description.resumoEconomic growth increases the need for continuous improvement of logistic processes. In this context, comprehensive services and high-level operational performance are competitive advantages, with special attention to refrigeration services in the cold chain. This study’s main objective is to determine the variables that significantly affect the efficiency of third-party logistics (3PL) providers of refrigeration services and propose ways to improve the competitiveness of specialized 3PLs. This study used Data Envelopment Analysis (DEA) and Tobit regression with unbalanced panel data from 2008–2015. The aim was to measure the impact of contextual variables on the scale efficiency (SE) of Brazilian 3PL providers of refrigeration services. The results showed that contextual variables such as stock control, tax support, transfer, enterprise resource planning (ERP), internet queries, radio tracking, and in-house routing systems positively affect SE. Moreover, 3PL providers that offer services that are more complex do not achieve better outcomes. The use of secondary rather than primary data limits this study’s findings, particularly concerning the inputs, outputs, and contextual variables. These may not cover all aspects that are relevant to building and assessing an efficiency frontier. The study provided guidance for managers who wish to establish or adapt specialized 3PL structures and management systems in cold chains. This study helps to identify the main determinants of SE for 3PL providers of refrigeration services in an emerging economy. Further, it develops performance benchmarks for specialized logistics services.pt_BR
dc.languageengpt_BR
dc.publisherUniversidade Federal de Minas Geraispt_BR
dc.publisher.countryBrasilpt_BR
dc.publisher.departmentFCE - DEPARTAMENTO DE CIÊNCIAS ADMINISTRATIVASpt_BR
dc.publisher.initialsUFMGpt_BR
dc.relation.ispartofEncontro da ANPAD - EnANPADpt_BR
dc.rightsAcesso Abertopt_BR
dc.subjectCold chainpt_BR
dc.subjectEfficiencypt_BR
dc.subjectThird-Party Logisticspt_BR
dc.subjectDEApt_BR
dc.subject.otherLogísticapt_BR
dc.titleAntecedents of the efficiency of refrigeration services´ third-party logistics (3PL) providers: a study on Brazilian marketpt_BR
dc.typeArtigo de Eventopt_BR
dc.url.externahttp://anpad.com.br/pt_br/index_eventpt_BR
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