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Please use this identifier to cite or link to this item: http://hdl.handle.net/1843/45443
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dc.creatorLígia Cristelli da Paixãopt_BR
dc.creatorVanessa Andrade Costapt_BR
dc.creatorEfigênia Ferreira e Ferreirapt_BR
dc.creatorAntônio Paulino Ribeiro Sobrinhopt_BR
dc.creatorRenata de Castro Martinspt_BR
dc.date.accessioned2022-09-24T16:57:50Z-
dc.date.available2022-09-24T16:57:50Z-
dc.date.issued2018-
dc.citation.volume32pt_BR
dc.citation.spage1pt_BR
dc.citation.epage9pt_BR
dc.identifier.doi10.1590/1807-3107bor-2018pt_BR
dc.identifier.issn18073107pt_BR
dc.identifier.urihttp://hdl.handle.net/1843/45443-
dc.description.resumoThis cross-sectional study aimed to evaluate the asynchronous dental teleconsulting of Telehealth Brazil Networks Program in Minas Gerais. Data were collected from secondary databases of the Clinical Hospital of the Universidade Federal de Minas Gerais (CH/UFMG) and Medical School of UFMG (MS/UFMG), from July 2015 to July 2017. The variables analyzed were telehealth center, sex and profession, date and time questions and answers, response time in days, whether the issue was duly addressed, whether the teleconsulting was attended, post status, professional’s satisfaction, conduct adopted after teleconsulting, dental specialty area, and type of issues. Sociodemographic data from the Intermediate Geographical Regions (IGR) of Minas Gerais, including the Municipal Human Development Index (MHDI) and Gini Index were also collected. The results were analyzed using SPSS v.22.0. In total, 3,920 teleconsulting were recorded, with increasing demand in the study period. Most were requested by dentists (93.3%) and female professionals (78.6%), during office hours (78.6%), and related to general conducts (72.1%). Almost all were attended (99.7%), with a maximum response time of two days (75.0%). A low feedback on satisfaction and resolution of issues (missing data of 57.2% and 70.2%, respectively) was recorded. Only 5.2% had information on whether patients were referred. The most common inquires were of issues about Pathology/ Stomatology specialties (19.0%) and Pharmacology/Anesthesiology (18.8%). The response occurred within the expected time, with prevalent issues in basic dental areas and general conducts. Feedback from professionals must be encouraged to allow a better analysis and improvements of the programpt_BR
dc.description.sponsorshipCAPES - Coordenação de Aperfeiçoamento de Pessoal de Nível Superiorpt_BR
dc.format.mimetypepdfpt_BR
dc.languageengpt_BR
dc.publisherUniversidade Federal de Minas Geraispt_BR
dc.publisher.countryBrasilpt_BR
dc.publisher.departmentFAO - DEPARTAMENTO DE ODONTOLOGIA SOCIAL E PREVENTIVApt_BR
dc.publisher.initialsUFMGpt_BR
dc.relation.ispartofBrazilian Oral Researchpt_BR
dc.rightsAcesso Abertopt_BR
dc.subjectPrimary health carept_BR
dc.subjectTelemedicinept_BR
dc.subjectDentistrypt_BR
dc.subjectPublic healthpt_BR
dc.subject.otherDentistrypt_BR
dc.subject.otherPrimary health carept_BR
dc.subject.otherTelemedicinept_BR
dc.subject.otherPublic healthpt_BR
dc.titleAnalysis of the asynchronous dental teleconsulting of telehealth Brazil networks in Minas Geraispt_BR
dc.typeArtigo de Periódicopt_BR
dc.url.externahttps://www.scielo.br/j/bor/a/Dc7Zs47nfH3vyCbQk4gXfNy/abstract/?lang=enpt_BR
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