Intervenção sobre o trabalho de equipe no centro de saúde Etelvina Carneiro em Belo Horizonte/MG

Abstract

This is un intervention plan in the area covered by the ESF blue at the Health Etelvina Carneiro BH.Partindo the problem of high flow and spontaneous demand to do to improve acolhimento. O plan intends to work with the spontaneous demand, trying to reorganize the proceso of team work in a more humane way, with good professional ethics, using the clinical method pessoa. Na focused on achieving the plan’s method was used Situacional. Foi Strategic Planning made a literature review with siguientes descriptors: spontaneous demand on primary care; host; clinical method; focused attention on the person; humanization in Primary care; health care and ethics medical. A critical nodes from the proposed operations were: 1) adequately train the professionals who care, 2) improve the conditions of the host site, 3) reduce the number of patients with spontaneous demand for more activities for prevention and health promotion; 4) increase the number of home visits user groups risk; 5 ) involve all professionals available to offer improve the resources and care; 6 ) define how long will necessary for a pre - feasibility analysis aendada. A consultation showed that the design is viável. A preparation of this intervention plan allows the blue FHS offer un Asistencial model centered on people with un more effective care from the creation of more skilled and un human host . Thus, we seek to continue towards fulfilling the mission of health service: caring for the health of the population, according to the guidelines advocated by Humaniza SUS.