Taxonomia corporativa facetada no apoio ao processo de avaliação para autorização de cursos de instituições de ensino superior pelo INEP

Abstract

Corporate taxonomy with a faceted approach can be applied to corporate portals as a tool for organizing informational resources in order to minimize the information overload of the company's employees. In the educational market this is also necessary to ensure competitiveness, portfolio expansion and quality of courses among other advantages. In Higher Education Institutions (IES), the difficulty in accessing and retrieving supporting documents and information, which must be presented to the MEC. Evaluation Commission has been identified as a problem. This verification is made in accordance with the Evaluation Instrument for Authorization of undergraduate courses, published by INEP. This difficulty occurs due to the absence and/or dispersion of informational resources that are often not available in corporate environments in an accessible and organized way. This research has as its general objective the elaboration of a corporate taxonomy with a faceted approach for the document organization necessary for the regulatory act of HEIs, based on the Assessment Instrument for Undergraduate Authorization Courses. To achieve this objective, the following specific objectives were determined: to explore knowledge about taxonomies (focus on corporate taxonomies); to characterize the faceted approach in the construction of a corporate taxonomy; to explore regulatory informational inputs published by INEP and by MEC, as well as those produced as evidence by the HEI; to analyze the elements that make up the Instrument for the Evaluation of Undergraduate Authorization Courses for the structuring of the taxonomy. The approach method used in the research is the hypothetical-deductive, with the methodology being characterized as an applied nature of exploratory objectives with technical procedures of a case study using a qualitative approach. To achieve the objectives after acquiring knowledge about the domain, the methodological procedures proposed by Vital and Café (2007) were employed, consisting of five steps: 1) establishment of general categories; 2) collection of terms; 3) analysis of the selected terms; 4) control of the diversity of meaning; and 5) construction of semantic relationships. The results of the domain modeling were guided by the main elements of the Evaluation Instrument for Authorization of new courses, and the faceted approach was incorporated into the corporate taxonomy based on the principles of Faceted Classification Theory. The information resource was organized within twelve basic macro classes, employing guidelines for normalization and standardization of terminology. The diversity of meaning of the terms was also controlled to minimize problems of ambiguity, which make it difficult for the members of the evaluation committee to retrieve the documents and information needed to prove compliance with the criteria. Similarly, the phenomenon of ambiguity complicates the interpretation of the meaning of terms within the modeled domain itself. It was concluded that the faceted corporate taxonomy supports the management of the holding's informational resource, and was created with a logical organizational structure that makes sense both to the Regulation sector and to the evaluators, facilitating the communication between the distinct actors: internal (holding's employees) and external (evaluators).