Competências desenvolvidas pelos alunos do curso de gestão de serviços de saúde

Abstract

Introduction: The need to reformulate the management model indirectly affects the educational system and obliges educational institutions to explore pedagogical practices based on interdisciplinarity to stimulate areas not instigated by the student. Objective: In this context, it was considered appropriate to analyze comparatively the self and heteroperception of the degree of development of technical and behavioral competences of the students of the CGSS inserted in the field of non-compulsory curricular traineeship, and e build and validate a scale for such. It was assumed that the internships are an opportunity for the academic to improve and develop their knowledge and behaviors, being the foundation for the expansion and solidification of professional skills. Methodology: This is a descriptive research whose method of investigation was the case study, with electronic questionnaire collection, using the descriptive statistics for description and analysis of the same. Results: As far as technical and behavioral competences are concerned, the study shows that there are competences that are perceived as being developed by students and not necessarily by supervisors, and vice versa. In those that present significant differences on these, one must first intervene, seeking to understand the reasons for the divergent reading of the situation, as well as alternatives to promote the development of those that are considered essential by the services. Conclusions: We hope that initiatives such as this can be put into practice in other teaching units, promoting a professional training more adequate to the demands of the health services. It is necessary to emphasize that it is through the encounter between the self and heteroperception that healthy identities are constructed.