Estudo dos processos de análise de evolução de carreira na Superintendência Regional de Ensino: aplicação da ferramenta Lean Office

Abstract

In view of the problem of delay in granting the promotion benefit to education employees in Minas Gerais, this study deals with the application of Lean Office in the career development analysis processes with the aim of carrying them out faster and more fluidly. By understanding the activities that involve the process, this study intended to use the tool to eliminate activities that do not add value and that generate waste and thus speed up the publication of employee benefits. The methodology adopted was a case study in the environment of a Regional Education Superintendence in the city of Uberaba. This is a research of a descriptive nature, in which the analysis of documents in the Superintendency itself was used for its construction to collect data for mapping activities using the flowchart. In view of this, it was found that after the removal of promotion protocol activities with physical documents at the Superintendency and the re-analysis of the results by the Workforce Management Directorate, the publication time was reduced from three to one month and this reduced the delays in the employee receiving the benefit, where it was possible to conclude that granting the promotion within the correct period of validity without loss of salary, brought motivation to the employees and consequently improved the provision of services.