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Type:	Artigo de Evento
Title:	The BPMN as a tool for the development of the information flow of the reception sector and welcome program of Minas Gerais Federal University
Authors:	Danielle do Carmo Pimenta Rioga Renata Maria Abrantes Baracho Porto
Abstract:	This paper refers to the second stage of the research developed from 2015 to 2017. The first part was published and presented at the IMCIC 2017 event. The paper was called The Information Flow Development Process of the International Student Reception Department at UFMG. The methodology that allowed this process was the Design Science Research. The main objective of this research is to understand the structure, the flows and the results of the Reception Sector and Welcome Program of Minas Gerais Federal University, in order to contribute to its internationalization process, through the development of a proposal of an Information Flow Model. The specific objectives include facilitating the process of information flow (exchange of documents, data and information) between the Reception Sector and the Welcome Program and between international and Brazilian students, with the possibility of a direct communication channel between the parties; to propose improvements for the Reception Sector team and the Welcome Program and the International Relations Board, based on the advancement of the information processes and flows, and to stimulate the facilitation of the process of adaptation and integration of international students within the University community, through the application of software that will implement the information flow model allowing international students to have a total view of the exchange procedures. After the evaluations of the two models created in Step 1 the need to do the flows again was verified. Only one of the flows was exposed in the previously published paper; the Visual Information Flow. In this paper, the Step 2 is presented, which resulted in the creation of three information flow models using the Business Process Modeling Notation (BPMN) as a process management tool originated from the Business Process Management (BPM) methodology. Anyway, only the flow part 1 will be exposed: The student is in the home country – part 1
Subject:	Internacionalização Universidades Fluxo da informação Arquitetura de informação
language:	eng
metadata.dc.publisher.country:	Brasil
Publisher:	Universidade Federal de Minas Gerais
Publisher Initials:	UFMG
metadata.dc.publisher.department:	ARQ - DEPARTAMENTO DE TEC ARQUITETURA E URBANISMO
Rights:	Acesso Aberto
URI:	http://hdl.handle.net/1843/79384
Issue Date:	2018
metadata.dc.url.externa:	https://www.iiis.org/CDs2018/CD2018Spring/papers/ZA792VF.pdf
metadata.dc.relation.ispartof:	International Multi-Conference on Complexity, Informatics and Cybernetics
Appears in Collections:	Artigo de Evento

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