Acesso e avaliação dos serviços de saúde bucal pelos usuários do Centro de Saúde Havaí

Abstract

The access of the population to the health services he is one of the prerequisite ones for an assistance to the efficient health. The objective of this study was to know the access and the use of the services of oral health of the users of the Center of Saúde Havaí (CSH). The collection of data was carried through enters the months of May and August of 2009. The information had been gotten by means of interview carried through in the domicile of the participants, for the searching surgeon-dentist, during the visits of routine of the communitarian agents of health. The sample was random, with a igualitária distribution enters the eight tax sectors of the Teams of Health of the Family (ESF1 and ESF2) of the CSH, totalizing 50 interviews. The researcher displayed the objectives of the research and all that had agreed to participating had signed the Term of Free andClarified Assent. A half-structuralized questionnaire was confectioned contends 20 questions, previously tested, corrected and validated for a study pilot carried through with 10 users. The collected information had been stored and organized in data base using itself applicatory Excel,version 2009. The gotten data had disclosed that the majority of the participants of this study is of the feminine sort, married (64%), of the home and with age of 31 the 50 years (58%). It presents low a percentage of economically active people corresponding 16% of employees, 36% of the home, 20% unemployed, 20% exert activities without employment bond and 6% of pensioners. The familiar income was of until a minimum wage (64%). How much to the escolaridade level,34% had studied until the fourth series, 32% had complete high school and 28% complete average education. All had had odontológica assistance, being 46% in the public and/or private net, 28% in particular net and 26% in the public service. The last consultation was to less of one year (58%). The main reasons pointed with respect to the search to the dentist had been the tooth ache (44%) or consultation of maintenance (24%). The majority (96%) goes to the foot to the Center of Health it evaluated service of the good or excellent oral health as (72%). The necessity of removable prostheses was the reason pointed for the users with respect to the search of the private dental service. The whitewashing with removable prostheses is onerous and it would not be necessary if it did not have an imperfection in all the stages of the care with the buccal health. The demand for present whitewashing in this study would have to be recognized and taken care of for the state, making possible the person a pleasant appearance, improves of auto-esteem, greater fonação capacity, chew and deglutition.