Gestão da Informação em Redes de Políticas Públicas: análise da Rede do Programa Bolsa Família

Abstract

This study aimed to identify current practices for managing government information produced and received through the network of the program Bolsa Família. To reach this general goal, there were analyzed the characteristics of the network, such as the actors involved, the information flow between these actors, routines for production, storage and sharing information, facilities and problems of this new way for managing information in networks. For the survey, strategies were adopted as the bibliography and documentary research. From the analysis it was possible to conclude that information sharing occurs mainly through transactional information systems, specified by the Ministério do Desenvolvimento Social e Combate à Fome, the main actor in the network. It was not identified the use of more dynamic resources such as blogs or websites to exchange information between the local and national actors of the network.