Maturidade em gestão de pessoas e desempenho em academias de ginástica: uma análise a partir do People Capability Maturity Model

Abstract

The objective of this research was to investigate the relationship between the human resource management maturity level and organizational performance of Gymnastic Clubs in Brazil. Aiming to precise the force and the direction of such relationship, this work investigated the relationship between the constructs human resource management maturity and organizational performance. The data was collected in two steps, between August 22nd and November 13th in2008. At first, a survey was applied in important meetings for Gymnastics Clubs business. Second, an electronic survey was applied to complete the calculated sample (239 results). To understand the performance by the view of the respondents, a qualitative survey was applied to complement the research.To evaluate organizational performance, it was used a set of variables defined according the theories adopted. To evaluation of the maturity levels of the human resources processes on organizations it was used the Curtis, Hefley and Miller models People Capability Maturity Model (2001; 2002). The collected data was subbitted toa a statistical treatment that involved descriptive statistical techniques and multivariate analysis The methodology employed envolved factor analysis and, to measurement and analysis of the relation among constructs, was the PLS (Partial Least Squares) modeling. It was chosen due to the formative nature of the constructs, and the flexibility in terms of the sample size and data distribution. As results, this work identified significant relations between the two constructs evaluated and pointed, by the exploration of its structural composition, important recommendations with respect to to the enrichment of the models used and for the Gymnastics Clubs business.