Percepção dos usuários sobre a saúde da família no município de Várzea da Palma - MG

Abstract

In order to understand the high rate of users who seek the Health Unit to schedule a medical consultation this study has been designed to describe the kind of perception the users on Family Heath Strategy in Várzea da Palma have. This is a descriptive, retrospective and quantitative study. Participants were first screened by analyzing medical records and patients were included according to the number of medical appointments, more than three times a year. 144 users were registered at the Health Unit, 118 (81.94%) female and 95 (65. 9%) were unemployed and 64, 48% used the services of ESF, not having Health Insurance, 101 (70.14%) attending the Health Unit for more than three years. It is worth noting that 102 (70.83%) of users use the Heath Unit every month to medical appointments, vaccinations, routine exams and pain and 95% are happy with the services offered by the ESF as they concluded their problems were solved. However, 87 (60.41%) of users have returned to medical appointments for the same health problem and 85,4% understood the guidelines regarding the use of medical drugs. 87 (60.42%) of users consider the Health Unit as a way of improving health care for the community, but 110 (76.39%) reported they do not know how the ESF works. The doctor and the ACS were considered the most qualified professional to address health problems and prevent disease in population. In conclusion, although users know the definition of FHS they keep the traditional concept of care provided by Health Units, in which the main character is medical consultation.