Diretrizes para implementação do acolhimento em saúde bucal na unidade básica de saúde - Jardim América

Abstract

The host is the humanization of relations between workers and health service to its users. It constitutes an important strategic aim of the Family Health Strategy for restructuring the work process. He highlights the dynamics and the accessibility requirements of users to health services. Can be used as a device interrogator of daily practices, allowing us to capture "noise in the relationship" established between users and workers, with an effective opportunity to change them so that they establish a work process that includes, above all, the interest the User. The objective of this work is to define general guidelines for a proposed implementation of oral health care in the Basic Health Unit - Jardim America. For this we reviewed information submitted in previous works, including articles published in the last twenty years. We described the routine operation in the Basic health, emphasizing the host and the users demands. We used also in the map data in context of the portfolio developed over the Specialization Course in Primary Health Care Family. Finally we sought to compare data obtained in the literature review with the current context in ESF - Jardim America, to draw up guidelines to be used in the implementation of oral health care that health unit. It is believed that the host is in a highly interactive process to organize effective health services, fulfill the needs of health professionals and the community, creating foundations for building effective health interventions in which the full, resolute, and equitable constitute the basic pillars for achieving them.