O trabalho do enfermeiro em Atenção Básica: reflexões acerca da humanização

Abstract

The National Policy of Humanization can became a possible way to be materialized the provisions of the Unified Health System in health services concretely. But for this, it needs to be discussed, both in the setting of services, in the process of work of health teams, the training of health workers. This work aims to summarize and to systematize the publications that discuss the humanization of nursing work in primary care and to ascertain the state of the art and the contributions for further studies on processional practice. We conducted a literature review published between 2003 and 2011. There were included: articles published in Portuguese, English or Spanish with available in full online and used a qualitative approach and review articles on the subject. There were a total of 1194 articles, of these, twenty were analyzed. Regarding the humanization emerged the following themes: professional preparation for humane action, the humanization of the citizenship perspective, the relationships that involve working with a view to humanize care and implementation of the policies. Were shown that there are several difficulties faced by nurses in relation to the organization of working process with a view to the humanization of the assistance necessary to stimulate reflection on the daily activities of health professionals and building joints solutions to everyday problems and confront the challenges related to the implementation of the National Policy of Humanization. It also indicates it is a subject that has provoked concern among researchers.