Dificuldades vivenciadas pelo agente comunitário de saúde em seu trabalho cotidiano

Abstract

In Brazil, the 1980s was considered a milestone in social policy, and especially in public health policies. With the health reform movement, which aimed to propose improvements in health conditions, there was the creation of the Unified Health System (SUS), activities aimed at promotion, protection and restoration of health through the creation of the Family Health Program (PSF ). Among the professionals who make up the team work of the PSF, we turn attention to the Community Health Agent (ACH) that by maintaining closer contact with their families, promotes a bond between the community and the health service. This study aimed to systematize the general knowledge produced about the problems faced by the ACS due to its role as an integral member of the PSF core team. Thus, we chose to perform a theoretical study from active search in the database Scientific Electronic Library Online (SciELO), CAPES portal, Google Scholar, Medline, Pubmed, conference proceedings, books and theses that addressed the subject. It was concluded that after the implementation of the program of community health workers (PACS), and the insertion of these professionals to the PSF, there was a significant improvement in the health care of the population, especially the population in need of primary care or primary care. For the ACS serves as a link between health services and the community that it is inserted, as this professional performs control activities such as immunizations, home visits, groups operating among other actions. Even with so many improvements after entry of the ACS PSF, there is still some difficulties experienced by these professionals, which makes it difficult to carry out its activities effectively, such as dust, rain, animals, lack of information about residents function of the ACS. It is noticed that these professionals perform numerous functions, making them feel overwhelmed and powerless in its function, so if they do not receive adequate training or qualification will not perform their work properly causing losses for services health and especially for the population.