Acolhimento em saúde bucal: por uma melhoria na qualidade do atendimento da Equipe de Saúde da Família

Abstract

The Family Health Program, created by the Ministry of Health in 1994, has as one of its main foundations enable universal and continuing access to quality services, reaffirming the basic principles of SUS: Universality, Completeness, Equity. In 2011, the Ordinance of GM/2488 established the revision of guidelines and standards for the reorganization of primary care in the FHS, featuring, among other features, make the host with qualified hearing, risk classification and assessment of health need. Aiming to meet the principles of the NHS, established in the Constitution of 1988, and aimed at improving the quality of care to the enrolled population, organizing, planning and monitoring the activities developed in the ESF / SB, with efficiency and effectiveness, which was performed this work of literature review. This is a narrative review of the literature on that subject: Home Oral Health: For an improvement in the quality of care at FHS. We used literature search on the internet and in health databases such as LILACS, SciELO and BVSMS, selecting 25 articles and papers in Portuguese, published between 1999 and 2012 from 35 matches. The pattern of welcome users to citizens and citizens health workers in health services is a major challenge in the path of construction of SUS. Despite the advances and achievements, there are still large gaps in care models and management services in relation to access and how user and worker health are welcomed in public health. The host proposes to reverse the logic of organization and functioning of the health service, serving all people seeking health services, ensuring universal accessibility, and reorganizing the work process, shifting its center axis of the doctor, for a team multiprofessional team host, which handles the user listens, pledging to solve your health problem.