Organização da demanda e do acesso ao tratamento odontológico através da classificação de risco: um plano de intervenção para uma equipe de saúde bucal de Estratégia de Saúde da Família do município de Jaboticatubas/MG

Abstract

The demand organization by risk assessment allows the professional to better understand their coverage area and outline an epidemiological profile of their patients. It also allows planning your care, prioritizing risk groups and patients that are most in need of treatment. The risk assessment may also allows identification and early treatment of caries, allowing conservative treatment and minimizing the loss of teeth, as well as the identification and treatment of the patient's main complaint, bringing greater satisfaction to the user and reducing the emergence of spontaneous demand cases in the long run. The aim of this study is to formulate a plan of action to organize the demand and the access to the dental treatment at UBS Cecilia Rodrigues Miranda (Jaboticatubas / MG). This work was performed through a narrative review on risk assessment and organization of dental demand. For the literature research were been used the keywords: Need Surveys of oral health, Index caries, Health Services Needs and Demand, Family Health Program and Risk assessment. Were assessed only portuguese publications of last 12 years, availables on Virtual Health Library (VHL), Latin American and Caribbean health Sciences (LILACS), Literatura Internacional em Ciências da Saúde (MEDLINE), Scientific Electronic Library Online (SciELO), and in virtual library of the AGORA program platform of the Núcleo de Educação em Saúde Coletiva (NESCON). After review, a protocol based on dental risk assessment was elaborated to organize the users access to dental treatment. Also, to organize the scheduled demand was presented a model of agenda based on dental risk assessment of users, prioritizing of the most vulnerable groups and considering division by microareas.