Integração de pessoas e organização do trabalho: o sistema de metas

Abstract

This study was an occupational stress demand, in a position of senior administrative analyst for a logistics company in the mining sector, where the organization of work, especially working goals analyzed, it is inconsistent to work reality being able to generate illness. The working develops strategies for compliance with established goals and deadlines, they end up adding to the work prescribed more tasks that accumulate and generate overhead. Individual goals conflict with those of other workers hindering their integration. The content of the information transmitted and entered in the computer systems lose important elements of communication, increasing the occurrence of errors and rework. This study aims to demonstrate how the work organization elements interfere with the execution of tasks and integration of people, subjecting workers to time pressure and compliance goals. Situations that can cause overload and psychological distress leading to occupational stress. The results presented have their origin in a case study in which the nature of work and the management model, exemplify the problems raised.