Cotas para consultas e exames de alta e média complexidade na equipe de Estratégia Saúde da Família (ESF) do município de Montes Claros

Abstract

The Montes Claros is organized by primary care and a referral system for medium and high complexity. The form of regulation is through a software called SISREG that through the user Health System card, allows for the scheduling with the defendant specialty in each case, or examination of medium complexity, provided you have the vacancies available in the system. With the increasing number of teams the current number of places available has proved insufficient to meet the needs and demanding review its organization in order to increase the number of places offered. The objective of this work is to develop an intervention project that enables the quota increase for consultations and mean number of tests and high complexity in the Family Health Strategy (FHS) St. Anthony III in the city of Montes Claros. There will be a study of narrative review on the theme: Quotas for exams and average number of visits and high complexity. It will carry through data collection and articles published in the Virtual Library database in Health (VHL). The criteria for inclusion of articles in the study include: Being in Portuguese; be published in full. For selection were used descriptors: Health Care Network, referencing in Health Care Media and High Complexity in Health, Family Health Strategy. Was perceived as critical problems: insufficient care protocols as type of care, inadequate follow up of existing protocols, insufficient quota by regulatory sector, absenteeism of users in specialized consultations offered, low community participation in social control devices. An operations plan has been proposed for each critical node identified, defining responsible and necessary resources. It follows that propose an intervention in relation to consultations and mean number of tests and high complexity in the area covered by the FHS St. Anthony III is important for the functioning of the network effectively and efficiently and allow primary care amplifies their resoluteness promoting equity and comprehensive care.