Sistema de gestão integrado aplicado em uma metalúrgica

Abstract

The metals are operating in an increasingly competitive market. The rapid advance of technology and also changes in the environment, the economy and legislation, make more and more companies seek improvements in the metallurgical sector in general, innovative solutions, new materials, new techniques and new management models, including, the Integrated Management System. Given the above, the objective of this research is to demonstrate the advantages and disadvantages of the Integrated Management System applied to a metallurgical. The choice of subject is justified by the factthat the Integrated Quality Management System be considered effectiveinstrument for improving the working environment and conditions for aremarkable evolution in the management mode in the metallurgical industry. The research methodology used was the case study, as a kind of research usually used by researchers to represent the preferred strategy when they are put questions such as "how" and "why", and when the focus of the research is based in contemporary phenomena inserted in a context of real life. Os resultados demonstram que a implementação do Sistema de Gestão Integrada traz melhorias significativas nas condições do ambiente de trabalho, além de melhorar sensivelmente o desempenho da empresa no mercado e a qualificação dos operários.