A classificação de risco como proposta de organização da demanda em uma equipe de saúde bucal da estratégia de saúde da família

Abstract

The access of users at healths services is one of the main concerns of the Unified Health System (UHS), the users and the responsible professional for the service. There are many studies and offers to turn this access more humane and according to the principles of the SUS. This study has the purpose to offer a way to organize the access at the dentistry service of a Family Health Unit in the city of Pomerode, Santa Catarina. After describe the people reality, it follow a bibliography survey, with the presentation of some models of demand organization through risk classification. After the description and analysis of three experiences, it was selected a strategy that has showed more benefits to be introduced for the Oral Health Team of Ricardo Jung Unit, as a way to improve the flux exercising the principle of equity.