Implantação do portal de conhecimento corporativo Sesc Minas

Abstract

In today's corporate world, globalization and technological advances have come to transform the information and knowledge in one of the most important assets of an organization, in a true institutional heritage. Dealing with the knowledge in a strategic way, rational and appropriate to the needs of its sustainability and growth has become a real challenge. In this context, this project focuses on the discussion and recommends bringing the new management philosophy Sesc Minas, a modality of management tool able to manage effectively the interactivity of information, thus adding corporate value to it, decisively important to create a policy of institutionalisation of Knowledge Management. In order to achieve this objective, the study presented proposes the development of a Knowledge Portal Corporate, technically aligned to contemporary concept and policies of Knowledge Management, capable of structuring the digital environment of the Institution and to facilitate access to the information in the organizational context, acting as integrated tool (information and systems) and integrator (people and processes). For this reason, in the development of this work, it was used a methodological approach of the case study, of a qualitative nature, in the communities of practice of two Brazilian companies: Sebrae Minas and the company Documentar, with the aim of contributing with technical information about the deployment process portals,considering its functional practices and experienced as well as the lessons learned from the adoption of this type of tool.Thus, this study aims to provide guidelines that will guide the future operation of the Knowledges Corporate Portal Sesc Minas and allow the appropriate use of Information technology as an important tool that aggregates value and support to the organizational initiatives of Knowledge Management.