Fatores que influenciam na insatisfação no trabalho dos agentes comunitários de saúde do município de Conselheiro Lafaiete- Minas Gerais

Abstract

The community health agent has been developing a plethora of activities and not explicit in the legislation involving these workers in different ways. Many of the activities are generating stresses and consequently causing dissatisfaction . The accumulation of activities , and many more administrative , bypass function , carried out within the unit are some of the stressors in their employment process and not added to the social recognition of their work , are the "we" who could identify critical at this moment. The present work aimed to identifyfactors causing dissatisfaction with the work of community health workers, and propose an intervention project, whose approaches are mainly within the governance of the health team of the Unit; aiming impact on these factors , a literature review on the subject seeking to improve the way of work of community health workers in the Basic Health was made and were raised the main factors of job dissatisfaction , through minutes and team meetings . After discussions with other professionals in the community health agents and unit were taken into account the factors mentioned by all agents of the unit and from there forms of interventions for coping with critical situations and improvement in working conditions were proposed. The construction of favorable ambiance in their employment can contribute to the strengthening of their professional identity and motivation with the role it plays within primary health care.