A abordagem dialógica na indexação social

Abstract

Social indexing is a user-oriented indexing model. It is characterized by the decentralization of the information organization on the World Wide Web environment, as well as the roles of individuals involved on the spheres of information management, access to information, and information flowing. The social indexing practice is viable and profitable in social environments maintained by semantic social tools implemented with Web 2.0 (or Social Web). The organization model triggered by the freedom of information representation actions given to individuals in cyberspace became known as folksonomy. It is an organizational approach characterized by a high interaction degree between subjects, in which all the system members perform equal weights semantic actions in the organically built conceptual universe, performing a kind of distributed classification. Despite its rapid acceptance as a strategy for information organizing on the Web scenario, the indexing activities of this organization type lack theoretical foundations, which could contribute to the information phenomena comprehension and also to the improvement of the objects, processes and products generated by information science. We seek on Mikhail Bakhtins (1895-1975) dialogical thoughts for theoretical inputs that could elucidate the nature of the recurrent interdiscursive actions in social indexing. Some of the dialogic theory key concepts such as otherness, enunciation, articulation, voice, polyphony, and dialogism were listed, in order to develop ideas. Empirical investigations have focused on Delicious social software, a bookmarks manager, by which it was possible to collect data from users and their behaviors. Three data collection methods were used: the non-participant observation, semi structured interview and documentary research. Thus, this study sets out as a descriptive and exploratory search, and allows a better understanding of the studied phenomena and subjects. Bakhtins linguistic philosophical position about language, its pragmatism and interdiscursivity, proved helpful in comprehending the phenomena involving social indexing practice.