Estratégias de envolvimento dos pacientes e acompanhantes nas ações de segurança do paciente: revisão integrativa

Abstract

Objective: to describe the evidence available in the literature on the strategies for involving patients and caregivers in actions to promote patient safety in hospital units. Method: integrative literature review in PubMed, CINAHL, Web of Science, Scopus, and Cochrane databases between 2005 and 2020. Results: nine articles were selected in the final sample, which recommended the standardization of communication, technological resources, videos, leaflets, games, dialogued interviews, questionnaires, and booklets as strategies for involving patients and caregivers. The studies highlighted the importance of knowing the profile of participants to choose strategies considering the potential and limitations of each intervention. Conclusions: it was found that, despite the scarcity of studies with high evidence, the articles found present important strategies for strengthening the practices of inclusion of the patient and caregivers in patient safety, in addition to motivating the realization of new productions on this theme.