A busca por identificação de resultados de capacitação em uma instituição pública municipal

Abstract

This monograph analyzes the reports of the courses offered by Belo Horizonte City Hall through the Under-Secretariat for Personnel Management, seeking to identify indications of the post-qualification results that comply with the Constitutional Principle of Efficiency. In order to do so, it provides for specific objectives: to describe the work process for the training of PBH Personnel Management and to correlate the information obtained in the training reports with the training process. The methodology used was documental research, adopting the quantitative approach. After the research, it was identified the need to construct indicators to follow the training process. There were no indications of work results from the course reports, however, there were several indications of the participants' concern with the search for work efficiency, as well as evidence that participation in the training contributes to the performance of the work efficiently it is efficient. The research points out the need to use post-qualification assessment tools that allow comparison with the instrument of reaction evaluation.