Trabalho policial e mediação de conflitos : a visão dos policiais civis da Delegacia Regional Noroeste de Belo Horizonte

Abstract

This study aims to analyze the vision of the police officers of the northwest regional police station of Belo Horizonte on the inclusion of a new assignment to the work by them developed, namely: the conflicts’ mediation. From bibliographic research, direct observations and interviews with the officers involved in the project of mediation, it was observed that there is resistance from policemen to works of this nature, on the basis of the existence of an implied ethics in the organization that stimulates the officer to act based on inquisitorial practices. Are presented, also, results of mediation of conflicts within the Police of Minas Gerais, coming to the conclusion that the institution lacks an institutional disclosure policy of their projects and training of its servers.