A percepção de aprendizado por parte das gerações baby boomers, X, Y, Z no uso das novas tecnologias de informação e comunicação: Desafios e interesses para a educação corporativa na atualidade.

Abstract

This theoretical-empirical study aimed to understand the perception of learning and use of new technologies by individuals of baby boomers, X, Y, and Z generations in their training and development. For the development of this research, it’s used as methodology qualitative research, based on a questionnaire with structured questions and multiple choice response options, applied to a sample of 315 individuals, of different age groups, living in the Metropolitan Region of Belo Horizonte, Minas Gerais. The instrument was based on Google Forms, and the link for online access was made available from November 2019 to May 2020. The collected data were organized descriptively and then the frequencies of the answers were checked using Microsoft Excel. In conclusions, this study showed that identification of the main influences and perceptions on learning and access to technologies by different generational groups surveyed. Still, it was possible to identify and reflect on the possible needs, opportunities and limitations existing in the organizational environment when it comes to training and developing people in different generations.