Educação a distância: o papel e a formação continuada do tutor presencial no ensino superior na rede privada

Abstract

This study aims to develop an overview of Distance Education (Distance Education) in the last decade, and understand the attributions and role of the facetoface tutor who works in the pedagogical mediation process, in the degrees of a private institution that offers distance courses. Due to the qualitative nature of the research, we conducted a case study through questionnaires and semistructured interviews. The sample of the subjects interviewed was constituted, in the first part, by 22 facetoface tutors who work in various areas of knowledge. They answered a questionnaire with 28 questions related to academic training, pedagogical mediation and the use of digital technologies. In the interview stage, 4 facetoface tutors participated in pedagogy, mathematics and visual arts courses. The results of the research showed that the tutors in person exercise a teaching function, however, at the beginning of the work, they do not understand their roles in pedagogical mediation in the Distance. The professionals also pointed out that the initial and continued training does not meet the needs of the practice of tutoring, especially the training offered by the institution, which, according to the tutors, is very decontextualized in relation to the reality they experience in practice.