Presenteísmo e seus impactos: um estudo de caso em uma concessionária de energia elétrica brasileira

Abstract

Presentism is a concept used to present situations in which a respective individual is physically in the workplace, but because of problems of a physical or psychological nature, they are unable to produce fully. Being the sector of electric power concessionaires in Brazil a representative sector, with great demands of productivity and competitive pressure (ANEEL, 2015), the purpose of the paper is to present the perceptions of the employees and managers about the presentism in the concessionaires of electric energy. The aim of the research is to generate insights for organizations of this segment, by identifying the most recurrent types of presenteism. For that, an exploratory case study was carried out, with bibliographical data collection and 25 (twenty-five) semi-structured interviews carried out in the company, covering the areas of Generation, Transmission, Distribution and HR. The results showed that presenteeism is an enemy of productivity, but that its prevention is something possible and managing it can represent gains in quality of life, productivity and, consequently, competitiveness in the sector.