Estresse no trabalho de profissionais terceirizados de uma instituição federal de ensino superior

Abstract

The objective of this study consisted in identifying the most frequent stressors in outsourced service providers of a Federal Institution of Higher Education. A descriptive exploratory study with a quantitative approach was carried out. For data collection, a structured questionnaire developed by Santos (2012) was used, in a sample of 80 outsourced employees linked to the institution under analysis. The results evidenced an expressive set of factors that exert an influence on the presentation of the stress situation by the workers. Among the many items considered as factors associated with stress, the most explicit aspects are those related to organizational communication, incentive to competition, professional growth, and insecurity promoted in employment. Among the conclusions, attention should be focused on how to guide the processes that occur in the work environment, so that these are aligned with the general well-being and health of the outsourced worker, enabling positive responses to the organization.