A participação social, o controle social e a humanização do atendimento à saúde no hospital Sofia Feldman

Abstract

It is a bibliographic research developed mainly from books and scientific papers, built through theoretical and methodological foundations enabling understanding and apprehension of the object what it proposes to study. The research outlines the historical context of health policy configured through social movements since the eighteenth century to the present day, where fights process ensured social participation were included in the 1988 Federal Constitution and in the laws of the Unified Health System (SUS) through social control in ensuring the right to health, through the exercise of citizenship and participation in councils and health conference. This participation is due to the need to strengthen the effectiveness of the NHS, blaming system users in the defense, deliberation and formulation of health policies. The aim of this study is to identify whether social participation within the Sofia Feldman Hospital actually, in fact, contributes to effective social control and the institution has become a reference in humanized service, starting from the understanding that those involved participate in decision making, sharing of merits and responsibilities on the actions produced.