Cross-country findings on tacit knowledge sharing: evidence from the Brazilian and Indonesian IT workers
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Universidade Federal de Minas Gerais
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Artigo de periódico
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Membros da banca
Resumo
Purpose – The purpose of this paper is to compare the factors that can influence the tacit knowledge
sharing (KS) in two different cultures by investigating information technology professionals (IT) in Brazil
and Indonesia.
Design/methodology/approach – A survey method was used and a standard questionnaire was
applied. The sample size comprised 115 respondents from Brazil and 86 participants from Indonesia. A
partial least squares analysis was used to assess the structural and confirmatory models and test the
hypotheses.
Findings – The results indicate that, in both cultures, IT workers who are committed to the organization
are more likely to engage in tacit KS behavior. Similarly, strong social ties play an important role in the
willingness to share tacit knowledge. Also, there are major differences between the organizational
cultures; for instance, whereas Brazilians seem to be influenced by team-oriented cultures, Indonesians
seem to be indifferent.
Research limitations/implications – Limitations include the small sample size as only two cultures
were chosen to assess the differences and the representation of just one professional category (IT).
Originality/value – This paper provides theoretical contributions as the literature lacks a macro-level
analysis on the KS comparison between countries. The results advance the comprehension of tacit KS
phenomenon by testing in a cross-country comparison the mediation effect of organizational
commitment. To practitioners, this research presents important empirical contributions indicating how
organizational culture, social environment, personality traits and employee commitment impact an
individual’s willingness to share tacit knowledge with their coworkers.
Abstract
Assunto
Tecnologia da informação, Cultura organizacional, Administração de empresas
Palavras-chave
Information technology, Organizational culture, Cross cultural studies, Tacit knowledge, Knowledge sharing, Organizational commitment
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Curso
Endereço externo
http://https://www.emeraldinsight.com/doi/full/10.1108/JKM-04-2018-0234