Motivação no setor público: uma análise a partir de uma organização militar

Abstract

Motivation is one of the great challenges of modern times, especially in public administration. We understand that a motivated employee, produces better, is more committed and provides a better-quality service. Launching an overview of the main motivational theories, this work sought to analyze the level of satisfaction of the servers of the 4th GAAAe (Fourth Group of Anti-Aircraft Artillery), identifying the preponderant factors for satisfaction and dissatisfaction in the work. The justification for choosing the theme consists of its contemporaneity, in addition to the expectation of contributing to the academic field. The research method was qualitative and quantitative with the application of a structured questionnaire for military personnel from the Base Nucleus of the 4th Anti-Aircraft Artillery Group. In general, we find that the military are motivated, but we highlight factors such as: recognition for work, opportunity for career progression, professional qualification and working conditions as needs to be met.