Avaliação das políticas de recursos humanos adotadas pela Xpace Brasil linhas aéreas na unidade de Montes Claros

Abstract

Human resource policies are of utmost importance in organizations. Without them, the smooth running of business routines and business can be compromised if they do not have good human resource practices. The objective of this work is to evaluate the human resources policies adopted by X-PACE Brazil Airlines in the unit of Montes Claros, Minas Gerais. Methodologically, a research of an applied nature with a qualitative approach was carried out, based on bibliographical research that revisited the subjects that perpass the main theme. For data collection, seven interviews were carried out, with the airport manager, a leading agent and five airport agents. The results show acceptance and appreciation of the training policies and personnel development practiced by the company, but there is discontent with regard to policies aimed at career development, positions and salaries. We conclude that the inadequacy of the human resources policies adopted by X-PACE Brazil Airlines can act as a mechanism of discouragement and dissatisfaction, leading to loss of productive and competitive potential.