Efficiency of specialized 3PL providers in an emerging economy
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Universidade Federal de Minas Gerais
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Artigo de periódico
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Membros da banca
Resumo
Economic growth increases the need for continuous improvement of logistic processes. In this context, com-
prehensive services and high-level operational performance are competitive advantages, with special attention
to refrigeration services in the cold chain. This study's main objective is to determine the variables that sig-
nificantly affect the efficiency of third-party logistics (3PL) providers of refrigeration services and propose ways
to improve the competitiveness of specialized 3PLs. This study uses Data Envelopment Analysis (DEA) and robust
regression approach in secondary data from the annual study published by Revista Tecnologística (years
2008–2016). The aim is to measure the impact of contextual variables on the efficiency of Brazilian 3PL pro-
viders of refrigeration services. Results indicate that, in fact, pure, technical and scale efficiency levels are
differently impacted by the type of technology adopted and the services offered, what leaves room opened for
the adoption of different measures and operational practices to increase efficiency levels in its different di-
mensions. The study provides guidance for managers who wish to establish or adapt specialized 3PL structures
and management systems in cold chains. Our study is the first to help identifying the main determinants of
efficiency for 3PL providers of refrigeration services in an emerging economy. Further, it develops performance
benchmarks for specialized logistics services.
Abstract
Assunto
Logística empresarial
Palavras-chave
Cold chain, Refrigeration services, Third-party logistics, DEA, Robust regressio
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Endereço externo
https://www.sciencedirect.com/science/article/pii/S0925527318303827