Possibilidades de intervenção do psicólogo do trabalho em uma empresa familiar mineira : um estudo de caso

Abstract

This research discuss and review new possibilities of work of the Work Psycologist in family businesses, in Brazilian current economic context, specifically in Minas Gerais state, comparing with traditional technicism methods of Human Resources, such as recruitment, personnel selection and training. Guided by theoretical methods principles of qualitative research, the present case study constructs a descriptive and reflective narrative, by experiences of the Work Psychologist in a twelve years old family business, from the view of ergonomics in the study of real work. Research has shown that the adoption of intervention strategies that consider the organization of work and analysis of actual work encourages the creation of links between workers and bosses, extending relationships and achieving more assertive results comparing with the traditional methods. The evaluation with the employee how he organize the work and he is responsible for its reorganization, removes the focus of the professional as the problem of organization. The image of psychologist is still very much associated with the clinical listening to define an ideal profile of worker, but when it is propose strategies to organization of work, which the worker is faced with the real work and find meaning in it. The Work Psychologists strategically has to learn the capital language, objective, short and economical, to dialogue with managers and employers of family businesses. Interdisciplinary work can help in the interventions of the Work Psychologist, especially when the external organization is valued by employers as in the case of consultants and legal departments.