Simulação dos serviços de atendimento aos efeitos gerados pelos fenômenos hidrológicos mais recorrentes em Belo Horizonte

Abstract

Despite of the economical and social impacts, generated by disaters, and the ones that will yet affect our communities, infrastructures and economies, the academic society does not take any profit of uninterrupted investigations in this area yet. This research presents the development of a simulation model which is capable of represent the firefighters department response, according to the most recurrent hydrological phenomenas in Belo Horizonte. Initially, an analysis of the received phone calls main characteristics is made, as is made with the pluviometric monitoring system of the studied problem. The time spent in the displacement of rescue vehicles to the location of the incidents, and the service time of the recorded incidents are estimated through some adhesion tests. After validating and verifying the model, some scenarios were simulated in order to analyze the variability response time, and some other variables of interest, used to evaluate the performance of the system. Also, a study was conducted, integrating a simulation model, and an optimization model, to identify most call concentration areas, and establish a better distribution for the existing operational bases.