Estudo de caso sobre a implantação de um sistema de gestão de informação em uma empresa de consultoria

Abstract

The present study reports the decision making process and the stages of information organization in a consulting firm as the company prepares itself for the adoption of a content management system. The case study involved research in secondary data sources, tutorials as well as semi-structured interviews with experts, managers and professionals of the focused company, in addition with representatives of potential service providers of electronic document and information management systems. The motivational aspects of the implementation of a CMS are explored, as well as the planning stages and briefing that occur before the definition of the system to be adopted. Comparative studies of the main CMS platforms available in the market are also presented.