Relações interpessoais na graduação EAD: uma revisão bibliográfica conceitual

Abstract

this paper presents the state of the art of research on interpersonal relationships in Distance Learning Undergraduate courses. It consists of a documentary research, based on the literature review, with a qualitative approach, with exploratory and descriptive character, whose objective is to analyze how the relationships built between the undergraduates and the other colleagues and teachers involved in this activity. The literature review searching to evaluate the impact of interpersonal conflicts in the teaching and learning process, also proposing an understanding of the relationships shared and experienced by students of this type of course. To aim this objective was made a review of the scientific production, using publications from the CAPES and SCIELO databases, complemented by the analysis of data provided by INEP and by observation, seeking to analyze the importance given to interpersonal relationships and their relevance in the university environment in this area. teaching modality. From the analysis of six articles published between 2007 and 2013, it could be concluded that the field of interpersonal relations in Distance Education is not much researched, with this theme assuming a secondary position, different from the importance given to educational methods and techniques, which emphasis on the instrumental aspects of the process with the disregard of these relations.