Educação permanente em saúde e modelo assistencial: correlações no cotidiano do serviço na Atenção Primária a Saúde

Abstract

Background:In Brazil, for professional qualification in a model that meets the health needs of users, a commitment was made to the Permanent Education in Health (EPS). Based on the daily analysis of a Basic Health Unit (UBS), it was intended to answer the correlations between EPS and changes in the care model. In this sense, the general objective was to analyze the daily service in UBS, identifying changes in user attention, provided by EPS.Methods:The scenario was a basic health unit of the municipality of Belo Horizonte. Participants were the workers and users of the unit. The analytical framework was Agnes Heller's daily approach. The data were submitted to critical discourse analysis. There were 30 in-depth interviews, 25 with employees and 05 with users.Resulting in a total of 22 hours of interviews.Results:The results showed potential forces of workers and users to collaborate in the change of care model, revealing the search for the centrality of users in the coordination of health care and the prioritization of light technologies in care practices.Conclusions: Itwas concluded that more investments are needed in the processes of permanent education in health and that the recognition of daily life as a space for reflection and analysis is capable of provoking disarticulation and critical overcoming, opening space for new social practices and care in Primary Care the health.