A gestão do conhecimento tácito como diferencial competitivo para as organizações : um estudo em uma startup mineira.

Abstract

Faced with the growing competitiveness in the business world, one of the themes that emerged with importance in the academies and in the market was the Knowledge Management (KM). Many companies in Brazil and worldwide already use KM as a strategic component in their organizations. However, in its most applied form, this movement is still focused on large corporations. This study aimed to identify the use of Knowledge Management practices for the development of professionals. Therefore, a bibliographic survey was necessary around the main subjects that guide this theme and the main authors were approached. Data collection was performed through a structured questionnaire and a semi-structured interview and, after collected, were transcribed and analyzed in the light of the theoretical framework, following a quantitative and qualitative approach with descriptive-exploratory objective. The methodological strategy used was a simple case study, being made analyzes and discussions of the obtained results, being able to observe the importance of the use of Knowledge Management practices in the development of the collaborators.