A prática da Arquitetura de Informação no âmbito de projeto de Enterprise Content Management: um relato de caso

Abstract

Introduction: the paper describes an ECM project in the scope of a Brazilian power supply company called Cía Energética de Minas Gerais (CEMIG), during the period of construction of new facilities for energy distribution. Such construction involved different teams of CEMIG working along with teams of outsourced companies, which conferred to the endeavor a complex character insofar as the multitude of convoluted activities involving various actors and roles.Objective: in order to manage the informational resources in a centralized way, the project concentrated in controlling deadlines and flows of document ́s approval, since the phase of the engineering project design until the conclusion of the construction. Methodology: the methodology was grounded in essentials of Information Architecture (IA) discipline, using punctual, categorized and organized surveys, which guide the development of a module of an ECM tool to meet the requirements. Results: the present paper, in addition to describe a study case of the ECM project, attests the relevant role of information professionals as a hallmark in IA based projects. Conclusions: it is clear from our findings the suitability of our methodological and professional choices, in addition to the proper results obtained with the use of the developed ECM tool.