The information flow development process of the international student receiving department at UFMG

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Membros da banca

Resumo

The university internationalization demands of the universities an information management work applied to the internal departments involved in the institution. The main objective of this work is to contribute to the internationalization of Minas Gerais Federal University Reception Department and Welcome Program, through the development of its informational modeling flow. The way that this model was created is exposed in detail in this paper, focusing on renowned authors of the Information Science area, and consequently, in its practical development. The methodology that allowed this process was the Design Science Research. The specific objectives include proposing improvements to the internal work of the Reception Department and Welcome Program team and the International Relations Board from the improvement of processes and information flows and to facilitate the information flow process (documents, data and information) between the sector and among international students and Brazilians, with the feasibility of a direct communication channel. It has been designed manually and through a graphic software the Visual Information Flow, which was followed by a team evaluation through a questionnaire. After the results, it's been concluded that the activities will be reviewed with the team and the Information flow will be remade through a Business Intelligence software.

Abstract

Assunto

Internacionalização, Universidades, Informação, Arquitetura de informação

Palavras-chave

Gestão da Informaçao, Recuperação da Informação, Arquitetura da Informação, Internacionalização

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Curso

Endereço externo

https://www.iiis.org/CDs2017/CD2017Spring/papers/ZA024DI.pdf

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