Avaliação dos resultados do planejamento estratégico no Grupo Santa Casa de Belo Horizonte no ciclo 2016 a 2020

Abstract

The Santa Casa de Belo Horizonte Group prepared a strategic plan to be implemented from 2016 to 2020 with the aim of ensuring that the strategy is transformed into action and also creating commitment from all people, at different levels of the organization. The problem researched in this work is of interest in knowing what were the results of the strategic planning implemented in the analyzed period? The general objective was to carry out an evaluation of the strategic planning, verifying whether the strategy, as implemented, is achieving the objectives, challenges and goals that the organization sought to achieve. This work was conducted using a qualitative approach, the method used in this work was a case study, exploratory and descriptive. The data collection techniques used in this work were semi-structured interviews and documentary research. The results presented through the fulfillment of strategic objectives an average of 61.8% and a median of 64.7% of fulfillment of Strategic Planning. Considering that the values, mission and vision were explained by the research as perceived and achieved, it is concluded that the results demonstrated indicate that the institution managed to achieve the results proposed in the strategic planning cycle analyzed. The technical product presented is a technical report that the Santa Casa de Belo Horizonte Group can use to evaluate the performance of its strategic management.