Ensino mediado por técnicas de simulação e treinamento de habilidades de comunicação na área da saúde

Abstract

Simulation based learning and communication skills have been used widely in health area although concepts need to be propagated to allow a wide and successful use of them. This paper aims to present new concepts in this field and to stimulate thinking about their use in education, training and professional updating. The sceneries should be close to reality to allow professionals to experience and reflect about the performed practice while elaborating their learning. In situ simulation is a practice that allows training in workplace thus saves financial resources of creating sceneries leading to a realistic interaction with the workplace scenery. The teacher/facilitator must know how to lead the case-scenery identifying specific points to comment in the debriefing practice to be developed in the end following three recommended steps (descriptive, analytical and applicative) for effective learning. The development of communication skills is fundamental to good health care practice in teamwork. Hard news reporting can be trained in simulated environments and can help professionals in decision-making, care planning, jointly with the family. All these educational activities provide care qualification for professional, reduction of adverse events and increased patient safety.