A mediação da informação entre os profissionais de museus: sinergia nas relações profissionais

Abstract

Museums are units of information. His exhibitions are created narratives, through various museological actions developed by museum professionals. Therefore, aligning all the activities of the professionals becomes necessary, for this reason, the museum must communicate with society exhibitions that give rise to reflections on the past, the present, and the future. The purpose of the article is to discuss the importance of mediation of information among museum professionals for the exercise of museum activities. The theoretical framework searched the literature for themes related to mediation of information and museum professionals. The research methodology used was a bibliographic review. The results indicate that information and information mediation, as strategic and organizational inputs, add value and competitiveness within institutions. However, museum managers, as well as their team, need to understand that they are the first users of information, with information needs and information exchanges. In this perspective, mediation of information is the best way to build a favorable synergy in professional relationships. As a conclusion, it was observed that the greater the collective and solidary effort, in relation to the use of information and information resources available in the museological institution by professionals, the better it will be for the museum to carry out the museological process and, consequently, fulfill its mission, which that is: to be a stage for discussion through the exhibitions, in order to contribute to the reflection of society and, with that, to promote its development.