Mediação e inclusão: o papel do especialista em educação básica na articulação entre família, escola e serviços de apoio externos especializados

Abstract

This study aims to investigate the role of the basic education specialists in the inclusion of students who are the target audience of special education, with an emphasis on the articulation between school, family, and specialized external support services. The research is based on the understanding that school inclusion is a collective process that requires qualified mediation and continuous communication among the various educational agents. This qualitative study was conducted through participant observation, document analysis, and reflective narrative of the author's professional practice as an education specialist at Escola Municipal Manoel Salvador de Oliveira, in Itabirito (MG), Brazil. The formal duties of the position in the municipal network, the challenges encountered in the school context, and the strategies adopted to promote inclusive and humanized education were analyzed. The research also examined the new model of the Individual Development Plan (PDI), implemented in the municipality in 2025, as a tool for monitoring student learning and guiding pedagogical mediation. The findings indicate that, despite progress in public policy and school infrastructure, challenges persist related to teacher training, workload of specialists, lack of support professionals, and weak coordination with external services. As a practical contribution, two action plans were developed: the first, a reflective and theoretical guide for implementing the Critical Analysis of Pedagogical Practice (ACPP), aiming to integrate all those involved in the educational process; the second, a set of concrete actions carried out in the school, focusing on teacher training and the welcoming of families of students with disabilities. It is concluded that the basic education specialist plays a central role in building an inclusive school culture, acting as a mediator of processes, a network coordinator, and a promoter of equity within the school environment.