Melhoria da atenção aos usuários hipertensos e/ou diabéticos atendidos na ESF de Mormaço/RS

Abstract

Systemic Arterial Hypertension (SAH) is considered the main risk factor for other cardiovascular diseases, affecting the blood vessels, heart, brain, and eyes, and can cause kidney failure. Diabetes Mellitus (DM) is a metabolic syndrome of multiple origins resulting from a lack of insulin and/or the inability or lack of insulin to adequately exert its effects, resulting in persistently high blood glucose levels (hyperglycemia). This intervention project (IP) aims to develop actions to improve the care of hypertensive and/or diabetic patients seeking care at the Mormaço Health Unit, RS. Based on the professional experience of the proponent of this study, the high demand for patients with hypertension and/or diabetes at the Mormaço Health Unit was identified. The main problems to be addressed in this intervention project are: lack of patient information in the ESF electronic system; performance of complementary exams according to Brazilian Ministry of Health protocols; and raising awareness among team professionals about their responsibilities to strengthen the healthcare offered. Thus, the objective is to strengthen the work process to improve the care of hypertensive and/or diabetic patients at the Mormaço Family Health Program (FHS) (RS). To achieve this objective, this IP is anchored in the assumptions of Situational Strategic Planning (SSP). To support the intervention proposal, a narrative literature search was conducted using the following keywords: primary health care, hypertension, diabetes, and work process. The action plan includes: care for patients who seek care unaware of their hypertension and/or diabetes; monitoring patients with a history of hypertension and/or diabetes; and counseling and education of all patients about the symptoms and warning signs of hypertension and/or diabetes. With the IP implemented, it is expected that health professionals will be trained to enter and maintain updated patient information records in the electronic system, increasing the adherence of hypertensive and/or diabetic patients treated at the Mormaço Family Health Program to the HIPERDIA program.